GoodFlow™

Finally, a Smarter Way to Power the Outlet Floor.

GoodFlow™ increases sales, reduces injuries, and keeps your sales floor stocked — all while keeping your team focused on the customer.

Manual Product Movement Is Slowing You Down.

Most Goodwill outlets still rely on people — not automation — to move product to the floor.  But manual labor isn’t just inefficient — it’s expensive, injury-prone, and unpredictable.
Manual Tote Handling
Repetitive Motion resulting in back pain
Empty Store Shelves

Bottlenecks from Manual Tote Handling

Injuries from Repetitive Motion

Product Flow Depends on Staff Availability

Moving bins by hand from backroom to retail is time-consuming, labor-heavy, and repetitive—slowing down product flow and increasing fatigue.

Lifting, bending, and twisting throughout the day leads to strains, sprains, and long-term fatigue—hurting your team and your bottom line

Without automation, product timing is tied to staffing—leading to inconsistent replenishment and missed customer opportunities.

Every Bin You Push Is Costing You.

The hidden costs of manual tote handling

60%
Lower Throughput

Manual systems process significantly fewer items to the retail floor compared to automated delivery systems.

67%
Higher Labor Demands

Manual tote handling requires substantially more staff time and physical effort for the same operations.

43%
Reduced Sales

Slower product cycling and empty shelves during peak hours result in significantly lower sales volume.

There’s a Smarter Way to Move Product.

Introducing GoodFlow™

The Emerald-powered distribution system built exclusively for Goodwill Outlet Centers.  Designed to reduce labor costs and increase sales, all while keeping your team focused on the customer.

GoodFlow™

Don't take our word for it.

"For any organization serious about operational efficiency and employee wellbeing, this is a game changer."

“We always knew our manual tote process was a bottleneck—it was physically demanding for our team and made product rotation inefficient. But it wasn’t until we transitioned to Emerald’s automated system that the full impact became clear.

We immediately saw a dramatic increase in throughput capacity, a significant reduction in staffing requirements, and a sharp decline in workplace injuries. Our employees were no longer bogged down by repetitive, strenuous labor and could shift their focus to value-added tasks that truly make a difference.

The system didn’t just meet our expectations—it exceeded them. It paid for itself faster than projected, proving to be more than just a smart investment. It’s a transformative solution that has fundamentally changed how we operate our Goodwill Outlet.

For any organization serious about operational efficiency and employee wellbeing, this is a game changer.”

Goodwill Logo

Jeff Maddison

CEO
Goodwill Industries of the Columbia, Inc.

Join your Goodwill Partner Outlets!

Simply enter your contact information and we'll reach out to help you implement GoodFlow™.

GoodFlow™ increases sales, reduces injuries, and keeps your sales floor stocked — all while keeping your team focused on the customer.
Preferred Contact Method
Thank you! We'll reach out to you shortly.
Oops! Something went wrong while submitting the form.  Please try again, and it that doesn't work, please email us at sales@emeraldautomation.com

How GoodFlow™ Works.

How GoodFlow™ Works. (Part 1)

Smart Product Intake & Sorting

GoodFlow begins with automated product intake using forklift-compatible hoppers or tote dumpers. Your team uses infeed sorting conveyors to quickly remove dangerous items and inspect products before they enter the system. This initial quality control step ensures only appropriate items reach your retail floor while maintaining smooth, consistent flow.
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Reduces manual handling by 60% while maintaining quality control
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Prevents equipment jams through early hazard removal
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Ensures consistent product flow to retail areas

GoodFlow™

How GoodFlow™ Works. (Part 2)

Intelligent Distribution to Retail Lines

Our waterfall distribution system automatically spreads products across multiple textile lanes and ware lines, creating an organized, shopper-friendly display. Smart gates redirect products based on real-time demand, ensuring even distribution without manual intervention. Heavy items get their own dedicated line for safe handling.
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Eliminates manual product distribution across 12 retail lines
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Maintains optimal product density for maximum customer visibility
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Adapts automatically to varying product volumes throughout the day

GoodFlow™

How GoodFlow™ Works. (Part 3)

Customer-Optimized Shopping Experience

Products are delivered directly to the retail floor at ergonomic heights with optimal spacing for customer visibility and selection. The system automatically returns unsold items after preset shopping periods, maintaining fresh displays without disrupting the shopping experience.
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Ergonomic conveyor heights reduce customer strain and increase dwell time
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Automated refresh cycles keep displays looking fresh and organized
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Seamless product flow prevents crowding and improves shopping experience

GoodFlow™

How GoodFlow™ Works. (Part 4)

Automated Return & Processing

When shopping time ends, retail lines reverse automatically. Textiles flow to an auto-baler for efficient processing, while wares move through final sorting before compacting or re-toting. Your staff simply removes non-textile items during the discharge process.
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Automatic textile separation increases baling efficiency by 40%
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Reduces sorting labor while improving material quality for resale
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Streamlines waste management with direct-to-compactor routing

GoodFlow™

How GoodFlow™ Works. (Part 5)

Intelligent Control & Monitoring

GoodFlow's centralized control system uses PLCs and intuitive touchscreen interfaces for precise operation. Real-time monitoring, automatic fault detection, and remote diagnostic capabilities ensure maximum uptime. Comprehensive reporting provides insights for continuous improvement.
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Touchscreen controls require minimal training for immediate productivity
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Predictive alerts prevent downtime before issues impact operations
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Remote diagnostics enable rapid support without on-site visits

Join your Goodwill Partner Outlets!

Simply enter your contact information and we'll reach out to help you implement GoodFlow™.

GoodFlow™ increases sales, reduces injuries, and keeps your sales floor stocked — all while keeping your team focused on the customer.
Preferred Contact Method
Thank you! We'll reach out to you shortly.
Oops! Something went wrong while submitting the form.  Please try again, and it that doesn't work, please email us at sales@emeraldautomation.com

Your Payoff with GoodFlow™.

GoodFlow™ Return On Investment

+150%
Total Throughput

Overall volume of items processed and displayed on retail floor through automated conveyor delivery system.

-40%
Labor Costs

Significant decrease in manual material handling with automated product delivery and return system.

+75%
Increased Sales

Enhanced customer experience through organized, shopper-friendly product layout and fresh display rotation.

Bring GoodFlow™ to your Outlet Center.

Simply enter your contact information and we'll reach out to help you implement GoodFlow™.

GoodFlow™ increases sales, reduces injuries, and keeps your sales floor stocked — all while keeping your team focused on the customer.
Preferred Contact Method
Thank you! We'll reach out to you shortly.
Oops! Something went wrong while submitting the form.  Please try again, and it that doesn't work, please email us at sales@emeraldautomation.com

Your Next Automation Win Starts Here!

Let's discuss your unique challenges. Our experts are ready to help you find the perfect automation solution to improve your throughput and bottom line.
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Thank you! We'll reach out to you shortly.
Oops! Something went wrong while submitting the form.  Please try again, and it that doesn't work, please email us at sales@emeraldautomation.com
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